10jli Casino – Privacy Policy

10jli Casino ("10jli," "we," "us," "our") is committed to protecting the privacy and personal data of every player who registers and uses the 10jli platform at 10jli.vip. This Privacy Policy ("Policy") describes how 10jli collects, uses, stores, shares, and protects personal information in connection with our online casino, sports betting, and gaming services.

This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC). By registering a 10jli account or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your data as described herein.

For the purposes of the Philippine Data Privacy Act of 2012, 10jli Casino is the Personal Information Controller (PIC) in respect of all personal data collected and processed through the 10jli platform. 10jli determines the purposes and means of processing your personal data as described in this Policy.

Where 10jli engages third-party service providers (such as payment processors, game providers, or KYC verification services) to process personal data on its behalf, those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with 10jli's instructions and in compliance with applicable Philippine data protection law.

10jli collects the following categories of personal data from players and prospective players:

3.1 Registration Data

• Full legal name as it appears on government-issued identification;
• Date of birth (to verify the 21+ age requirement);
• Philippine mobile number (09XX format) and/or email address;
• Username and encrypted password;
• Residential address, including city and province within the Philippines.

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (UMID, Philippine passport, SSS ID, driver's licence, or PhilSys national ID);
• Selfie or liveness verification image where required;
• Proof of address documents (e.g., utility bill, bank statement) where required.

3.3 Financial Data

• GCash account number or PayMaya account number used for deposits and withdrawals;
• Bank account details (BPI, BDO, Metrobank, or other PH banks) where bank transfer is used;
• Transaction records including deposit amounts, withdrawal amounts, and timestamps, all denominated in PHP.

3.4 Gameplay and Behavioural Data

• Game session logs including games played, bet amounts, win/loss records, and session durations;
• Bonus claims and wagering activity;
• Self-exclusion and responsible gaming tool usage history.

3.5 Technical and Device Data

• IP address at time of registration and each subsequent login;
• Device type, operating system, and browser version;
• Mobile network provider (Globe, Smart, DITO, etc.);
• Session cookies and similar tracking technologies.

3.6 Communications Data

• Live chat transcripts and support ticket records;
• Email correspondence with the 10jli support team;
• Feedback and survey responses.

10jli collects personal data through the following means:

• Direct collection: Information you voluntarily provide during account registration, KYC verification, deposit and withdrawal requests, or when contacting 10jli support;
• Automated collection: Technical and behavioural data collected automatically when you access and use the 10jli platform, including via cookies and server logs;
• Third-party sources: Identity verification data obtained from KYC service providers; fraud signals from payment processors; age and identity confirmation services used to comply with PAGCOR requirements.

10jli uses collected personal data for the following purposes:

• Account management: Creating and maintaining your 10jli player account, authenticating logins, and providing access to platform services;
• Age and identity verification: Confirming that all 10jli players are aged 21 or above and are eligible to use the platform under applicable Philippine law;
• Payment processing: Facilitating PHP deposits via GCash, PayMaya, and Philippine bank transfers, and processing withdrawal requests;
• Legal and regulatory compliance: Fulfilling obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and reporting requirements to the Anti-Money Laundering Council (AMLC);
• Security and fraud prevention: Detecting and preventing unauthorised access, fraudulent transactions, bonus abuse, and collusion;
• Responsible gaming: Monitoring for indicators of problem gambling behaviour and administering self-exclusion, deposit limit, and other player protection tools;
• Customer support: Responding to player queries, resolving account disputes, and processing complaints;
• Platform improvement: Analysing gameplay data and usage patterns in aggregate to improve the 10jli platform, game selection, and user experience;
• Marketing communications: Sending promotional offers, bonus notifications, and 10jli news to players who have opted in to receive such communications. Players may opt out at any time via account settings or by contacting support.

Under the Philippine Data Privacy Act of 2012, 10jli processes personal data on the following legal bases:

• Consent: You have given your explicit consent to the processing of your personal data by registering a 10jli account and accepting this Privacy Policy;
• Contractual necessity: Processing is necessary to perform the contract between you and 10jli (i.e., providing gaming services and processing financial transactions);
• Legal obligation: Processing is required to comply with applicable Philippine laws including PAGCOR licensing conditions, AMLA, and the Data Privacy Act itself;
• Legitimate interests: Processing is necessary for 10jli's legitimate interests in fraud prevention, platform security, and responsible gaming compliance, where those interests are not overridden by your rights and freedoms.

10jli does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We may share your personal data with the following categories of recipients:

• Payment processors: GCash (GXI/Mynt), PayMaya/Maya Bank, and Philippine banking institutions for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Third-party services engaged to verify player identity and age in compliance with PAGCOR and AMLA requirements;
• Game content providers: Licensed software suppliers (e.g., JILI, PG Soft, Pragmatic Play) who may receive anonymised session data for technical and certification purposes;
• Regulatory and law enforcement authorities: The Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), and Philippine law enforcement agencies where disclosure is required by law or court order;
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by 10jli who are bound by professional confidentiality obligations.

10jli retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Active account data: Retained for the duration of your 10jli account and for a minimum of five (5) years following account closure, consistent with AMLA record-keeping obligations;
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by a regulatory investigation;
• Financial transaction records: Retained for a minimum of five (5) years from the date of transaction, in compliance with AMLA and PAGCOR requirements;
• Customer support communications: Retained for a minimum of two (2) years from the date of the last interaction;
• Marketing opt-in records: Retained until you withdraw consent, plus a reasonable evidence-preservation period.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with the NPC's guidelines on data disposal.

10jli implements the following technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption for all data in transit between your device and the 10jli platform;
• AES-256 encryption for sensitive data at rest, including payment credentials and KYC documents;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Multi-factor authentication for all 10jli staff with access to player data systems;
• Regular security audits and penetration testing conducted by qualified third-party security professionals;
• Automated intrusion detection and anomaly monitoring systems.

While 10jli takes all reasonable precautions to protect your personal data, no method of electronic data transmission or storage is entirely secure. 10jli cannot guarantee the absolute security of data transmitted over the internet. You are responsible for maintaining the confidentiality of your 10jli login credentials.

The 10jli website uses cookies and similar tracking technologies to enhance platform functionality, maintain your login session, analyse usage patterns, and deliver relevant promotional content. The following types of cookies are used:

• Essential cookies: Required for core platform functions including authentication session management and security. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to collect anonymised data about how players navigate the 10jli platform, helping us identify areas for improvement;
• Preference cookies: Store your platform preferences such as language and display settings;
• Marketing cookies: Used to track the effectiveness of 10jli promotional campaigns. These are only set with your consent.

You may manage cookie preferences through your browser settings. Disabling essential cookies may impair your ability to log in and use the 10jli platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 10jli:

• Right to be informed: The right to be informed of how your personal data is collected and processed — this Policy fulfils that obligation;
• Right to access: The right to request a copy of the personal data 10jli holds about you and information about how it is being used;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by 10jli;
• Right to erasure: The right to request deletion of your personal data where retention is no longer necessary, subject to 10jli's legal retention obligations under AMLA and PAGCOR regulations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to damages: The right to be compensated for damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of personal data by 10jli.

To exercise any of these rights, please contact the 10jli Data Privacy Officer using the contact details in Section 14 below. 10jli will respond to valid data subject requests within fifteen (15) business days.

The 10jli platform is strictly intended for persons aged 21 years and above. 10jli does not knowingly collect or process personal data from any individual under the age of 21. If 10jli discovers that it has inadvertently collected personal data from a person under 21, that data will be immediately and securely deleted and the associated account will be permanently closed. If you believe that a minor has registered a 10jli account, please contact our support team immediately.

10jli reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered players by email notification or by prominent notice on the 10jli platform prior to the effective date of the change. The date of the most recent revision is displayed at the top of this Policy. Continued use of the 10jli platform following a posted amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 10jli Casino, you may contact our Data Privacy Officer (DPO) through the following channels:

10jli aims to acknowledge all data privacy enquiries within two (2) business days and to resolve requests within fifteen (15) business days. For complex requests involving large volumes of data, the resolution period may be extended by a further fifteen (15) business days with prior notice to you.

If you are dissatisfied with 10jli's handling of your personal data or response to a data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.